Effective Date: March 25, 2025

At Hatsemb.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information from you:
- Personal Information: Name, email address, shipping/billing address, phone number.
- Payment Information: Payment details are securely processed by third-party services (e.g., PayPal, Stripe) and are not stored on our servers.
- Order Details: Items purchased, order history.
- Automatically Collected Data: IP address, browser type, pages visited, and other usage data via cookies or analytics tools.

2. How We Use Your Information

We use your information to:
- Fulfill and manage orders.
- Respond to inquiries and provide customer support.
- Improve our website and services.
- Send occasional promotional emails (only if you’ve opted in).
- Send SMS notifications (if you’ve opted in – see Section 9).

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:
- Shipping partners (e.g., USPS, UPS) to deliver your order.
- Payment processors to handle secure transactions.
- Service providers who help us operate our website.
All third-party services are required to respect your data privacy.

4. Cookies and Tracking

Hatsemb.com uses cookies to:
- Improve user experience.
- Track site traffic and performance via tools like Google Analytics.
You can disable cookies through your browser settings, though some site features may not function properly without them.

5. Data Security

We take reasonable measures to protect your information, including encryption, secure connections (SSL), and limited access to personal data.

6. Your Rights

Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your information.
- Opt out of promotional emails (unsubscribe link provided in every email).

7. Children’s Privacy

Hatsemb.com does not knowingly collect or solicit data from individuals under 13 years of age. If you believe we have collected such data, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Hats EMB. This may include:
- Order Confirmations
- Order Proofs
- Post Order follow ups
- Billing notifications
Message frequency may vary. Message and data rates may apply.
Text HELP for assistance. Text STOP at any time to unsubscribe.
See this Privacy Policy at https://hatsemb.com for more details.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:
📧 Email: info@hatsemb.com
📍 Mailing Address: 1409 Shore Street, West Sacramento, CA 95691